|
|
Name
Name of app
|
Usage
Based on the 2020 Design Tools Survey
|
Rating
Based on the 2020 Design Tools Survey
|
Cost
Estimated cost per year?
|
Free
Can be used for free without trial?
|
Playback
Can record user actions?
|
Skip
Can skip inactivity during playback?
|
Speed
Supports fast-forward & half-speed?
|
Jump Back
Can rewind few seconds in playback?
|
Console
Can records JS console during playback?
|
Heatmaps
Can generate heatmap of actions?
|
Location
Can show visitor location?
|
Form Stats
Can analyze form drop-off and stats?
|
Polls
Can create user surveys?
|
Live
Can watch users in real-time?
|
Control
Can remotely control user's browser?
|
Export
Supported format for download?
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
|
Hotjar
|
(749) | $ 348 | 
|
Can record user sessions |
Can skip inactivity |
Can change playback speed |
 No jumping back |
No console logging |
Can generate heatmaps |
Tracks location |
Can track form analytics |
Can create user polls |
No live viewing |
No remote control |
||
|
|
Fullstory
|
(225) | $ 2388 |
|
Can record user sessions |
Can skip inactivity |
Can change playback speed |
Can rewind a few seconds |
Can record JS console |
No heatmap |
Tracks location |
No form analysis |
No user polls |
Can view live visitors |
No remote control |
||
|
|
Smartlook
|
(32) | $ 192 |
|
Can record user sessions |
Can skip inactivity |
Can change playback speed |
Can rewind a few seconds |
Can record JS console |
Can generate heatmaps |
Tracks location |
No form analysis |
No user polls |
Can view live visitors |
No remote control |
||
|
|
Inspectlet
|
(16) | $ 468 |
|
Can record user sessions |
Can skip inactivity |
Can change playback speed |
No jumping back |
No console logging |
Can generate heatmaps |
Tracks location |
No form analysis |
No user polls |
No live viewing |
No remote control |
|
|
|
|
Jaco
|
(18) | $ 468 |
|
Can record user sessions |
Can skip inactivity |
Can change playback speed |
No jumping back |
No console logging |
No heatmap |
No location tracking |
No form analysis |
No user polls |
No live viewing |
No remote control |
||
|
|
Lucky Orange
|
(13) | $ 120 |
|
Can record user sessions |
Can skip inactivity |
Can change playback speed |
No jumping back |
Can record JS console |
Can generate heatmaps |
Tracks location |
Can track form analytics |
Can create user polls |
Can view live visitors |
No remote control |
||
|
|
UXtweak
|
(7) | $ 1263 |
|
Can record user sessions |
Can skip inactivity |
Can rewind a few seconds |
No console logging |
Can generate heatmaps |
Tracks location |
No form analysis |
Can create user polls |
No live viewing |
No remote control |
|
||
|
|
UserTrack
|
(1) | $ 49 |
|
Can record user sessions |
Can skip inactivity |
No speed changes |
No jumping back |
No console logging |
Can generate heatmaps |
Tracks location |
No form analysis |
No user polls |
Can view live visitors |
No remote control |
||
|
|
MouseStats
|
(0) | $ 348 |
|
Can record user sessions |
Can skip inactivity |
No speed changes |
No jumping back |
No console logging |
Can generate heatmaps |
No location tracking |
Can track form analytics |
Can create user polls |
No live viewing |
No remote control |
||
|
|
Wisdom
|
(0) | $ 1068 |
|
Can record user sessions |
Can skip inactivity |
Can change playback speed |
No jumping back |
Can record JS console |
No heatmap |
Tracks location |
No form analysis |
No user polls |
Can view live visitors |
Can remote control |
||
|
|
Freshmarketer
|
(0) | $ 528 |
|
No session recording |
No skipping |
No speed changes |
No jumping back |
No console logging |
Can generate heatmaps |
No location tracking |
Can track form analytics |
Can create user polls |
No live viewing |
No remote control |
||
|
|
livesession
|
(0) | $ 492 |
|
Can record user sessions |
Can skip inactivity |
Can change playback speed |
Can rewind a few seconds |
Can record JS console |
On the roadmap (2020) |
Tracks location |
No form analysis |
 Can be done through integrations |
No live viewing |
No remote control |
|