Reading Time – 6 min Service blueprints are an essential tool for any service-oriented organization. They provide a detailed map of all the touch points between a company and its customers and can be used to improve service quality and…
Reading Time – 6 min Tooltips are a great way to provide additional information to your mobile website visitors without taking up too much space on the page. But on mobile, you have to carefully craft the UX. When used…
Reading Time – 3 min When it comes to collecting personal information from users, one of the most common questions is whether to collect first and last names in separate fields or merge them into a single field. There are…
Reading Time – 2 min As touch screens become more prevalent, it’s important to consider how your website or app will work on these devices. One key difference between touch screens and traditional computers is the lack of a “hover”…
Reading Time – 2 min It is a common design question: should designers use white text on a black background or the opposite? The answer, of course, is that it depends on the situation. In this article, we will explore…
Reading Time – 6 min Infinite scrolling is a popular UX pattern that can be seen in a variety of online applications. It allows users to scroll through a large amount of content without having to click through pagination links.…
Reading Time – 3 min Creating the right UX for a tool where you need to capture and manage data can be very difficult. That’s especially true if you have some data in a table, and other data is in…
Reading Time – 3 min When you create a website interface, your focus is to always try and create the best, most seamless experience for your users. Even a simple reload can end up breaking the flow, not to mention…
Reading Time – 6 min Formative usability testing is a process of testing during the development of a product in order to identify areas that need improvement. Summative usability testing is a process of testing after the development of a…
Reading Time – 2 min We’ve all been there before: trying to type in a phone number on our mobile devices, only to realize that the number is formatted in a way that is not compatible with our phone’s keypad.…