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Hotjar

Website

Hotjar is now part of Contentsquare, and new Hotjar accounts can no longer be created.

Information

Usage
Rating
★★★★★(749)
Cost
From $49/mo (Contentsquare)

Other Info

Yes
FreeYes
Yes
PlaybackCan record user sessions
Yes
SkipCan skip inactivity
Yes
SpeedCan change playback speed
No
Jump BackNo jumping back
No
ConsoleNo console logging
Yes
HeatmapsCan generate heatmaps
Yes
LocationTracks location
Yes
Form StatsCan track form analytics
Yes
PollsCan create user polls
No
LiveNo live viewing
No
ControlNo remote control
Export

About Hotjar

Hotjar was a popular tool for heatmaps, session recordings and on-site surveys. It was acquired by Contentsquare, and hotjar.com now redirects to Contentsquare.

Contentsquare states that it is no longer possible to create a new Hotjar account. New users sign up for Contentsquare instead, which includes the same core tools (heatmaps, session replay and surveys) plus attention maps, funnels, error and performance monitoring, and an MCP connection for AI assistants.

For UX research, the practical result is the same set of qualitative tools under the Contentsquare name and pricing. Contentsquare's free plan captures up to 200k sessions a month, compared with 35 a day on the old Hotjar free plan.

Best for: Existing Hotjar users, and new teams who want heatmaps, recordings and surveys through Contentsquare's free or Growth plans.

Strengths

  • Heatmaps, session replay and surveys in one product.
  • Contentsquare's free plan captures up to 200k sessions a month with 10k replays.
  • Growth plans do not require an annual contract.
  • Adds funnels and error monitoring that Hotjar did not have.

Limitations

  • New Hotjar accounts can no longer be created.
  • Pricing is split by product line (Experience Analytics, Voice of Customer and more), so totals add up.
  • Pro and Enterprise plans are quote-only.
  • The product now follows Contentsquare's roadmap and naming.

Pricing

Hotjar pricing now redirects to Contentsquare. Contentsquare has a free plan; Experience Analytics Growth starts from $49 per month (7k sessions) and Voice of Customer Growth from $99 per month, with a 20% discount for annual payment; Pro and Enterprise are quote-only. Growth plans are billed in euros in Europe. Checked October 2026.

When to pick something else

  • Fullstory: you want session replay with deeper product analytics
  • Lucky Orange: you want a simpler, self-serve heatmap and recording tool
  • livesession: you want a smaller session replay tool
  • Inspectlet: you only need recordings and heatmaps

Checked against Hotjar’s own website in October 2026.

Hotjar is a session Recording tool. Pricing: from $49/mo (Contentsquare), and there is a free plan. In our comparison it supports playback, skip, speed, heatmaps, location, form Stats and polls. It does not offer jump Back, console, live and control.

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