Session Recording Tools: Compare Features and Pricing

Name Name of app	Usage Based on the 2020 Design Tools Survey	Rating Based on the 2020 Design Tools Survey	Cost Estimated cost per year?	Playback Can record user actions?	Skip Can skip inactivity during playback?	Speed Supports fast-forward & half-speed?	Jump Back Can rewind few seconds in playback?	Console Can records JS console during playback?	Heatmaps Can generate heatmap of actions?	Location Can show visitor location?	Form Stats Can analyze form drop-off and stats?	Polls Can create user surveys?	Live Can watch users in real-time?	Control Can remotely control user's browser?
Hotjar	31%	(749)	$ 348	Can record user sessions	Can skip inactivity	Can change playback speed	No jumping back	No console logging	Can generate heatmaps	Tracks location	Can track form analytics	Can create user polls	No live viewing	No remote control
Fullstory	10.740740740741%	(225)	$ 2388	Can record user sessions	Can skip inactivity	Can change playback speed	Can rewind a few seconds	Can record JS console	No heatmap	Tracks location	No form analysis	No user polls	Can view live visitors	No remote control
Smartlook	2.2962962962963%	(32)	$ 192	Can record user sessions	Can skip inactivity	Can change playback speed	Can rewind a few seconds	Can record JS console	Can generate heatmaps	Tracks location	No form analysis	No user polls	Can view live visitors	No remote control
Inspectlet	1%	(16)	$ 468	Can record user sessions	Can skip inactivity	Can change playback speed	No jumping back	No console logging	Can generate heatmaps	Tracks location	No form analysis	No user polls	No live viewing	No remote control
Jaco	0.92592592592593%	(18)	$ 468	Can record user sessions	Can skip inactivity	Can change playback speed	No jumping back	No console logging	No heatmap	No location tracking	No form analysis	No user polls	No live viewing	No remote control
Lucky Orange	0.88888888888889%	(13)	$ 120	Can record user sessions	Can skip inactivity	Can change playback speed	No jumping back	Can record JS console	Can generate heatmaps	Tracks location	Can track form analytics	Can create user polls	Can view live visitors	No remote control
UXtweak	0.25925925925926%	(7)	$ 1263	Can record user sessions	Can skip inactivity		Can rewind a few seconds	No console logging	Can generate heatmaps	Tracks location	No form analysis	Can create user polls	No live viewing	No remote control
UserTrack	0.037037037037037%	(1)	$ 49	Can record user sessions	Can skip inactivity	No speed changes	No jumping back	No console logging	Can generate heatmaps	Tracks location	No form analysis	No user polls	Can view live visitors	No remote control
MouseStats	0%	(0)	$ 348	Can record user sessions	Can skip inactivity	No speed changes	No jumping back	No console logging	Can generate heatmaps	No location tracking	Can track form analytics	Can create user polls	No live viewing	No remote control
Wisdom	0%	(0)	$ 1068	Can record user sessions	Can skip inactivity	Can change playback speed	No jumping back	Can record JS console	No heatmap	Tracks location	No form analysis	No user polls	Can view live visitors	Can remote control
Freshmarketer	0%	(0)	$ 528	No session recording	No skipping	No speed changes	No jumping back	No console logging	Can generate heatmaps	No location tracking	Can track form analytics	Can create user polls	No live viewing	No remote control
livesession	0%	(0)	$ 492	Can record user sessions	Can skip inactivity	Can change playback speed	Can rewind a few seconds	Can record JS console	On the roadmap (2020)	Tracks location	No form analysis	Can be done through integrations	No live viewing	No remote control