Journey Mapping 101
Reading Time – 6 minThis article is a crash course on journey mapping. Customer journey maps are a common tool for user experience design. They are typically used to show the progress of someone through a website or app by…
What are the pros and cons of user flow diagrams in UX?
Reading Time – 2 minUser flow diagrams are a visual representation of how users interact with a website or app’s features. They can be used to show a user’s journey through a website, an app’s features, or a call-to-action. User…
Terminal consoles: why are they still popular?
Reading Time – 3 minTerminal consoles have long been in use for decades. They are the text-based I/O environment that takes text input from a keyboard. One of the earlier Terminal Console is TTY or Teletypewriter. Although modern systems are…
Rage Clicks: Why do users do that?
Reading Time – 2 minWhenever an application stalls or gets unresponsive, the user’s aggravation level rises exponentially with each second that the application ceases interacting with the user or fails to communicate that it is working on something in the…
Minimalistic Design: Why do sites leave half the page empty?
Reading Time – 3 minHaving a website with a minimalistic outlook is the latest trend, but it also offers usability benefits; there is less noise clutter, and users can find the content more quickly. The eye and brain have to…
What term to use for “Cancel” when “Cancel” is already the default action?
Reading Time – 2 minIt is advised is to avoid using the term “Cancel” in the default action altogether. Instead, you can cancel something, for instance a subscription, by saying “Remove Subscription” or “Unsubscribe.” Using “Stop Downloading” to stop a…
Icon vs. Icon with Text vs. Just Text
Reading Time – 2 minLong story short: You should use an icon with text whenever there are a lot of unfamiliar icons mainly because users tend to forget. Labelling using icons is notoriously difficult without training or experience, making them…
Best Practice for Designing Form Error Messages
Reading Time – 3 minUpdated August 2026. The examples below still hold. For current reference points, the GOV.UK Design System and Material Design 3 both specify inline error text directly under the field, in red with an icon, and never…
Google’s decision on Pagination vs. Progressive Loading
Reading Time – 2 minPagination vs. progressive loading – they both have their pros and cons. But do you know why Google has been using pagination? If you google “cupcakes,” Google will inform you that there are “about 484,000,000” results,…
Why is it impossible to deselect radio buttons?
Reading Time – 3 minYou might have come across forms where it is impossible to deselect radio buttons. Today, we will answer the question of why that’s the case. Presently, there are two kinds of checkbox-style controls available in HTML:…